The Difference a phone call makes!

Today I was taking care of some stuff that has been lingering on my desk for a while. One of the bigger items was a $178 medical bill from Feb 2011 that showed up in December. Something seemed a bit off but I put off calling about it. Until today!

I called the doctor's office and was about to pay the balance myself until she said the claim was denied by my insurance because they requested information. I hung up and called my insurance. Sure enough I did send the information they wanted but it never made its way to my claim. They re-opened the claim and said they have what they need and will pay the amount due.

I called back the doctor to inform them of the new case. They said they would handle it from there! While I am not 100% out of it yet I am pretty sure I won't have to worry about it any more. This is good news after a couple of rough months financially. I can breathe a little easier now.

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